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Selected work

UNCLE LEO’S BAKERY

WEB / E-COMMERCE

The bakery,
now taking orders online.

Bringing a neighbourhood bakery’s character into an online shop.

Uncle Leo’s new website on a laptop: French bakery and patisserieA LITTLE TASTE OF SOMETHING GOOD.Explore the project

01 / THE BRIEF

From phone calls to an online shop.

The situation

The bakery had loyal customers and busy seasonal peaks, but orders arrived through messages, phone calls and handwritten lists. Its website did not reflect the warmth of the shop or support online purchases.

The aim

Translate that handmade character into a clear shopping experience, with a system the team could manage themselves.

02 / WHAT I LEARNED

What I learned from the people using it.

I worked with the owner to map what happened during seasonal peaks, reviewed the existing audience’s behaviour and compared local online ordering experiences. The operational needs mattered as much as the look of the website.

01

Seasonal demand needed structure

Availability, pre-orders and a single order queue were central to making busy periods manageable.

02

Two audiences needed simplicity

Customers needed a clear way to buy. The bakery team needed a clear way to maintain the shop.

03

The warmth was already there

The visual direction needed to carry the personality of the physical bakery into the digital experience.

BEFORE / AFTER

Same bakery. A shop that takes orders.

Beforelovely photos,
no way to order
Afterseasonal shop
+ pre-orders

The previous site and the redesigned shop, from the original project material.

THE EXPERIENCE / UNCLE LEO’S

The ordering experience.

A warm welcome, a clear path to seasonal products, and a shop the team can keep up to date.

01 / DISCOVER

Feel the character.

Colours, typography and imagery bring the bakery’s personality into the first visit.

02 / CHOOSE

Find the right treat.

A seasonal catalogue makes products and availability easier to understand.

03 / ORDER

Know what comes next.

Pre-orders and confirmations connect the customer’s choice with the bakery’s order queue.

04 / DESIGN DECISIONS

The decisions behind the design.

01

A seasonal shop

Modular WooCommerce campaigns connected time-limited products, stock limits and flexible pricing.

02

A clearer pre-order journey

Availability messages and email confirmations helped organise seasonal orders in one place.

03

A website the team could own

A tailored WordPress admin, documentation and training supported everyday updates without code.

04

A recognisable visual language

Earthy colours, expressive typography and gentle interactions carried the bakery’s character through the site.

05 / REPORTED OUTCOMES

After the launch.

85%Reduction in manual order handling
3xOrder increase
100%Client autonomy

Figures from the original portfolio case study; included here for review.

A PERSONAL TAKEAWAY

The most rewarding part was the handoff: seeing a non-technical team confidently manage its website and seasonal campaigns. A useful design should keep working for the people who own it.

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